If you have a variety of support calls and/or repetitive issues that tie up your team’s resources, then Live Dashboard is your ‘customer viewable’ online solution. It dramatically reduces the amount of time your support team spends on each call.

CynoCast’s ‘Live Guided Support’ technology is a web-based tool that allows your support technicians to instantly deliver the web resources your customer needs to resolve their issues quickly.

• 'CynoCasting' will significantly reduce the amount of time your technicians spend on each call. Live Dashboard optimizes support resources by letting your team answer the maximum number of calls with the least number of people.
• Create instant online CynoCasts with your existing product support web pages; product and driver downloads, and online instructions.
• Rapid Deployment. You can easily deploy Live Dashboard; create and copy CynoCasts; and train your technicians all in one day!
• Run CynoCasts from within your own Intranet! Your support staff never has to login to use Live Dashboard. It runs right from your site!
• For a Live Dashboard demo, call 978-998-6713 when you are in front of a computer (EST).